Harbor & Hearth Restaurant Group
Integrated Solutions

Reviews

Reviews

Guest review score, volume, sentiment, service, food quality, cleanliness, and speed.

Store
ZionsvilleTheo Bennett
FishersMia Graham
GreenwoodSofia Diaz
CarmelAvery Collins
NoblesvilleElena Martin
Downtown IndyNolan Price
WestfieldCamden Reed
Broad RippleJordan Lee

Guest Reviews Workspace

Move the guest-experience views that matter most to the top.

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Review Rating by StoreGuest sentiment ranking

Review Rating by Store

Carmel4.6 4
Fishers4.8 2
Broad Ripple4.1 8
Downtown Indy4.3 6
Greenwood4.7 3
Westfield4.2 7
Noblesville4.5 5
Zionsville4.9 1
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Review Score TrendSeven-day sentiment trend

Review Score Trend

MonTueWedThuFriSatSun
4.4 latest
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Sentiment BreakdownPositive versus negative review share

Sentiment Breakdown

Carmel
Fishers
Broad Ripple
Downtown Indy
Greenwood
Westfield
Noblesville
Zionsville
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Review CountVolume of guest feedback

Review Count

Carmel88 3
Fishers76 4
Broad Ripple102 2
Downtown Indy124 1
Greenwood69 5
Westfield58 7
Noblesville64 6
Zionsville42 8
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Speed of ServiceSpeed score by location

Speed Of Service

Carmel86 4
Fishers91 2
Broad Ripple74 8
Downtown Indy79 6
Greenwood90 3
Westfield76 7
Noblesville84 5
Zionsville92 1
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Food QualityFood quality score by location

Food Quality

Carmel89 4
Fishers92 2
Broad Ripple80 8
Downtown Indy84 6
Greenwood91 3
Westfield83 7
Noblesville87 5
Zionsville94 1
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CleanlinessCleanliness score by location

Cleanliness

Carmel92 4
Fishers93 3
Broad Ripple81 8
Downtown Indy88 6
Greenwood95 2
Westfield86 7
Noblesville91 5
Zionsville96 1
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Staff FriendlinessHospitality score by location

Staff Friendliness

Carmel91 4
Fishers96 2
Broad Ripple82 8
Downtown Indy86 6
Greenwood94 3
Westfield84 7
Noblesville89 5
Zionsville97 1
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Complaint TagsWhat guests mention most
TagCountTop Store
Speed42Broad Ripple
Accuracy36Downtown Indy
Cleanliness28Broad Ripple
Hospitality18Westfield
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Aggregated Review FeedRecent guest comments from connected systems
Zionsville / 5.0Google / Service

Staff was polished and the dining room looked spotless.

Broad Ripple / 2.0Yelp / Speed

Food was good but the wait was long and the table needed attention.

Downtown Indy / 3.0Google / Accuracy

Great energy, but our takeout order was missing two sides.

Fishers / 5.0TripAdvisor / Hospitality

Manager checked on us and the team was very friendly.

Westfield / 3.0Google / Delivery

Delivery arrived late and fries were cold.

Greenwood / 5.0Google / Food Quality

Consistent food and fast service every visit.

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Guest Experience SignalsPractical operator readout

Zionsville and Fishers are the hospitality benchmarks.

Broad Ripple guest experience is being pulled down by speed and cleanliness.

Downtown Indy needs accuracy follow-up before review score slips further.

Greenwood combines strong food quality with consistent speed.